Managing Apps
Once apps are installed, you can manage them from the Hub Installed page.
Viewing Installed Apps​
- Navigate to Ciyex Hub → Installed
- You'll see a grid of all installed apps with their status
Each installed app card shows:
- App name and icon
- Current status (Active, Suspended, Uninstalled)
- Subscription details
- Quick actions (Configure, Uninstall)
App Statuses​
| Status | Description |
|---|---|
| Active | App is running and fully functional |
| Suspended | App is temporarily disabled (e.g., payment issue) |
| Trial | App is in free trial period |
| Uninstalled | App has been removed (soft-delete) |
Uninstalling an App​
- Go to Ciyex Hub → Installed
- Click the Uninstall button on the app card
- Confirm the uninstallation
When you uninstall an app:
- The subscription is cancelled in the marketplace
- Any active billing stops (prorated for fixed-price plans)
- The app's UI elements are removed from your EHR
- Data created by the app is retained for compliance purposes
- You can reinstall the app later if needed
Updating App Configuration​
See App Configuration for details on customizing app settings.
Viewing App Usage​
See Usage Tracking for monitoring app usage and costs.